Limited sharing
We do not sell your personal information. We share it only with the service providers and delivery partners described in this policy, or where the law requires it.
How ADS MED BD collects, uses, shares and protects the information of pharmacies and their staff.
Last updated:
We do not sell your personal information. We share it only with the service providers and delivery partners described in this policy, or where the law requires it.
Passwords are stored in hashed form, not as readable text, and signing in to the app requires a one-time password (OTP) sent to your registered phone number.
The app does not read the contact list stored on your phone. We use only the phone numbers you enter for your account, your members and your delivery addresses.
Push notifications are sent only if you allow them on your device. You can withdraw that permission at any time in your browser or device settings.
You can ask us for a copy of your information, to correct it, or to delete your account and data by writing to [email protected].
ADS MED BD (“ADS MED”, “we”, “us” or “our”) operates a business-to-business wholesale ordering platform for pharmacies in Bangladesh. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.
It applies to the ADS MED BD customer app used by pharmacy owners and their staff, to this website (adsbangla.com), and to related support communications (together, the “Service”).
The Service is intended for pharmacy businesses and their authorised staff. It is not a consumer or patient service: we do not ask for, and the app does not collect, patient records, prescriptions or other personal health information.
We collect the following types of information when you register for, or use, the Service.
Where you provide it, to verify that an account belongs to a genuine pharmacy business:
The app does not collect or store payment card numbers or mobile-wallet PINs.
The app also stores a small amount of data in your browser or device so that it works properly: your sign-in session, your cart, your language preference and the device identifier mentioned above.
If you use the contact form on this website, we receive the name, email address and message you submit.
We use the information described above to:
We use the following measures to help protect your information:
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your password and OTPs confidential and contact us promptly if you believe your account has been accessed without your permission.
You confirm that the information you provide when using the Service is true, accurate, current and complete, and you agree to update it promptly when it changes. If we have reasonable grounds to suspect that information is untrue, inaccurate or incomplete, we may suspend or stop providing the Service to the account concerned.
If you are a pharmacy owner and you create member accounts for your staff, please make sure those staff members know that their details are being provided to us and are handled as described in this policy.
You can view and update much of your account information in the app. You may also ask us at any time for a record of the information we hold about you, or ask us to correct it, by emailing [email protected]. We will take reasonable steps to verify the identity of the person making the request before acting on it.
We keep your information for as long as your account is active and for as long as it is needed for the purposes described in this policy, including keeping business, accounting and transaction records, resolving disputes, troubleshooting problems, enforcing our terms and complying with applicable law. We keep the information we hold under periodic review.
If you would like your account or your personal data to be deleted, please send a request by email to:
Please send the request from, or include, the phone number or email address registered on the account. In your request you can ask us to:
Deletion is handled by our team on request; there is currently no self-service delete option inside the app. We will verify the identity of the person making the request and then act on it where we are able to. We will complete a verified deletion request within 30 days of receiving it, except for the information described below that we need to keep.
Please note that deletion may not always be complete or immediate. Because of technical limitations, some information may remain for a time in backup copies, and we may need to keep certain records – such as orders, invoices and payment records – where this is necessary to comply with applicable law, resolve disputes, troubleshoot problems or enforce our terms. If we are unable to delete something you have asked us to delete, we will tell you.
A pharmacy owner can also remove a member account from within the app. A member account that has placed orders cannot be removed in the app; the owner can block it instead, which ends that member’s access, and can ask us by email to delete it.
We may update this Privacy Policy from time to time. When we do, we will publish the revised policy on this page and change the “Last updated” date at the top. Where a change is significant, we will also take reasonable steps to let you know, for example through the app.
If you have a question about this policy or about how your information is handled, please contact us:
Use of the Service is also subject to our Terms & Conditions.
